Terms

Last updated 4 November 2026

The service

Reply is provided by ONEBIT TECHNOLOGY SOLUTIONS LIMITED, RC 1919657. It answers customer messages for a business, using what the business teaches it. It is in a private pilot and may change or stop.

Your account

You must have the right to connect the accounts you connect. You can disconnect at any time.

What Reply says for you

Reply writes on your behalf, and you are responsible for what is sent from your account. Keep your prices, hours and policies correct in Reply. Reply can make mistakes, so check its drafts while you are in Ask me first.

Your customers

You must tell your customers how you handle their data, and that you may use automated replies. You must follow the rules of Instagram, Meta and any other channel you connect.

What you may not do

• Use Reply for spam, or for anything illegal, deceptive or harmful.
• Use Reply as a general assistant outside your own business.
• Try to break into or disrupt the service.

Liability

The pilot is provided as it is. To the extent the law allows, we are not liable for lost business or for indirect loss caused by a reply or by the service being unavailable.

Ending

You can stop at any time by disconnecting. We can suspend an account that breaks these terms. See Privacy for what happens to your data.

Law

These terms are governed by the laws of the Federal Republic of Nigeria. Write to [email protected] with any question.